Consultancy for Executive Dashboard & Management Alert System

Publish Date: Jan 15, 2013


The Islamic Republic of Afghanistan, Ministry of Finance has received financing from World Bank towards the cost of the Second Customs Reforms and Trade facilitation Project, and intends to apply part of the proceeds for the consulting services of “the establishment of Afghanistan Customs Department Executive Dashboard & Management Alert System”.

The consultancy service is for the development and nationwide installation of a business analytics and reporting software for the Afghan Customs Department (ACD) and the Ministry of Finance (MOF), with a view to supervise Customs revenue, Customs office operations and dwell time through different sources including primarily from ASYCUDA which is currently under implementation in ACD. This system will provide: real-time, user-friendly information on key Customs parameters extracted from ASYCUDA; a monitoring and supervision system that supervises operations of Customs offices, individuals and transactions; facilitate Customs investigation and optimize verification and supervision mechanisms through the use of risk indicators associated to stakeholders as well as profile and financial trends; and track non-compliant trade transactions in real time with the use of user defined alert notices. This system will reside on top of and be based on the ASYCUDA being rolled out.

The United Nations Office for Project Services (UNOPS) representing Afghan Custom Department (ACD) now invites sealed Expression of Interest from eligible and qualified bidders to submit their expression of interest to undertake the establishment of executive dashboard management alert system

The United Nations Office for Project Services (UNOPS) representing Afghan Custom Department (ACD) now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are:

  • Company’s Profile: Organizational details and Financial health / strength including financial statements (turnover in 3 years), net worth of the company
  • Experience: Summary of overall experience including relevant / similar assignment and experience with similar clients & similar authorities,
  • Technical Competence: Availability of appropriate skills among staff with summary of relevant professionals, employees and resource persons and any other relevant information highlighting technical expertise and competence of the consulting firm,
  • Management Competence: Information on projects implemented,  project budget, number of full time staff working on the project, number and expertise of consultants/resource persons and duration of the project

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants [under IBRD Loans and IDA Credits & Grants] by World Bank Borrowers [Guidelines for Selection and Employment of Consultants by World Bank Borrowers dated May 2004 updated January 2011] (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms in the form of a joint venture or a sub consultancy to enhance their qualifications.

A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS)method set out in the Consultant Guidelines.

Expressions of Interest must be submitted (in triplicate) on the following address by 27th of January 2013.

Team Leader & Chief Technical Advisor,

Second Customs Reform & Trade Facilitation Project,

Afghanistan Operations Centre (AGOC) | UNOPS

UNOCA Compound, Jalalabad Road, Kabul

(PO Box 1772, Central Post Office Kabul, Afghanistan)

E mail: or